Contact us

The fastest way to reach us is email. A real person reads every message, and we aim to reply within one business day.

Support: support@primedocs.co

Before you write

  • Download problems? The download help page solves the most common issues in a minute or two.
  • Questions about what you can do with a product? See the license guide.
  • Refund questions? Our refund policy explains exactly how refunds work for digital products.

When you write about an order, include your order number and the email address you used at checkout. It helps us help you faster.